Ways to distinguish yourself – #5 Set the right expectations

Ways to distinguish yourself – #5 Set the right expectations

By Rajesh Setty on Fri 04 Mar 2005, 11:18 PM – Leave Comment

“Under promise and over deliver”

Easier said than done. Most projects fail even after the team puts in a

lot of hard work. Many times the project success is not even dependent

on the amount of effort that is put into the project. If wrong or

unrealistic expectations are set, even the smartest teams can fail. The

#1 requirement to succeed in a project is to set the right expectations

for all parties involved

Organizations are systems. Very rarely projects are executed in silos.

Every project is connected one or more other projects and a delay in

one project has a cascading effect and the impact is felt in more

places than you might have imagined. Understanding these relationships

is the foundation of Systems Thinking (Take a look at Peter Senge’s The Fifth Discipline

to learn more about this topic.) The more you understand Systems

thinking better you will be at setting expectations as you will be

aware of the overall impact of missing a deadline on your project.

Also, remember that expectations keep rising without your knowledge. My friends Michael Weissman and Dave Mosby of Fresh Perspectives

have authored a phenomenal book on this topic called Paradox of

Excellence in the form of a business fable. It’s a MUST read for anyone

who is engaged with a client in some form or fashion.


Related Articles:

Posted in the Distinguish yourself, Main Page category.

SocialTwist Tell-a-Friend   

Leave a Comment