Taking responsibility for communication

By Rajesh Setty on Sat 19 Feb 2005, 7:54 AM – 1 Comment

We all know that communication skills are very very important to

succeed in our careers and in life. However, only a few of us make a

sustained effort to improve our communication skills in a disciplined

manner. The key reason is that improved communication yields results

over a long period of time and most of us want “instant results”.

The key objective of communication is to get the other party

(recipient) to be on the same page and understanding on the topic of

communication. Many times, I have someone come and complain to me “I

have told him in so many different ways but he won’t understand”. 

As long as we have this attitude, we can’t improve on our communication

as we are not even acknowledging the fact that we have a problem. We

have moved the problem to the recipient. This may make us feel good but

it won’t solve the problem.

What if we shift our response to “I have told him in so many different

ways but he won’t understand. I have to learn how to communicate in a

way that he will get it”. With this approach, we are still taking

responsibility for the communication and we can start looking for new

ways to communicate.

If we don’t acknowledge that we have a problem, we may never look for a solution.

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